tERMS & cONDITIONS
Antu-Made attempts to display product images on this site as accurately as possible. However we cannot guarantee that the finish and color you see matches the actual product finish/color. Our products are handmade, and therefore are subject to slight variations. Metal finishes are applied by hand and may vary slightly in color, tone and character. This is not considered a defect. Variations in color, wood grain, and stone veining are inherent and considered to be part of the natural beauty. All of our finishes are natural and will age with time depending on the environment they are in. Manufacturer does not guarantee finishes against fading and oxidizing.
A minimum deposit of fifty percent (50%) of the purchase price is required to initiate order fulfillment. Orders for in-stock products require payment in full. Quotations are valid for 30 days from date of issue.
METHOD OF SHIPMENT:
Manufacturer will use their preferred shipment method. Any shipments returned to Manufacturer as a result of Buyer’s unexcused delay or failure to accept delivery will require Buyer to pay all additional costs incurred by Manufacturer INCLUDING STORAGE FEES.
All quoted completion and delivery dates are estimates only. Manufacturer shall not be liable for delays in completion or shipment or default in delivery for any reason of force majeure or for any cause beyond Manufacturer’s reasonable control including, but not limited to, (a) government action, war, riots, civil commotion, embargoes, or martial laws, (b) Manufacturer’s inability to obtain necessary materials from its usual sources of supply, (c) shortage of labor, raw material, production, or transportation facilities, or other delays in transit, (d) labor difficulty involving employees of Manufacturer or others, (e) fire, flood, or other casualty, or (f) other contingencies of manufacture or shipment. In the event of any delay in Manufacturer’s performance due in whole or in part to any cause beyond Manufacturer’s reasonable control, Manufacturer shall have such additional time for performance as may be reasonably necessary under the circumstances. Acceptance by Buyer of any goods shall constitute a waiver by Buyer of any claim for damages on account of any delay in delivery of such goods.
Except as specified herein, Manufacturer warrants that any goods sold hereunder will be free from defects in workmanship and materials for one (1) year. This warranty does not apply to damage or breakage resulting from misuse, accidents, abuse, neglect, mishandling, or wear resulting from normal use. Defective products will be replaced within the normal production time period required to reorder and manufacture the same product.
CANCELLATION / RETURN POLICY:
Because of the hand-made nature of our product, orders are neither cancelable nor returnable. Unauthorized returns will be refused and returned at the sender’s expense.
PRODUCT QUALITY AND DAMAGE IN TRANSIT AND BEYOND:
Products are inspected by the manufacturer prior to release to ensure that the order is in good condition, complete and ready for shipment.
Damages must be documented and reported within seven (7) business days of receipt. Antu-Made is not responsible for repair or replacement of damages reported after this time. Antu-Made is not responsible for any damage during transit.
WE ARE NOT RESPONSIBLE FOR THE FOLLOWING:
• Damage caused by improper cleaning solutions or methods.
• Damage caused by improper installation or assembly by the customer or the customer’s agent.
• Damage caused by exposure to weather or improper environment.
• Changes in the appearance of the hand rubbed finishes or un-lacquered finishes. These are meant to age in appearance.
• Any costs of installation, removal, or re-installation.
• Restoration or repair work.
All of Manufacturer’s drawings, descriptive matter, weights, dimensions, descriptions and illustrations contained on Antu-Made’s website are close approximations only and intended to give a general description of the goods and shall not form part of this agreement. Our products are handmade and therefore subject to slight variations.
All terms and conditions, prices, and specifications are subject to change without notice.